Refund & Return Policy

We take pride in our world-class lubricants. If your order does not meet expectations or arrives with packaging damage, our hassle-free return policy ensures full protection.

1. 7-Day Money-Back Guarantee

Unopened containers with intact factory foil seals can be returned within 7 calendar days of receipt for a 100% refund or product replacement.

2. Damaged or Leaking Shipments

In the unlikely event of transit leakage or container damage, notify our helpline immediately (16775) with photo evidence. We will arrange an immediate doorstep replacement at no additional cost.

3. Refund Disbursement Timeframe

Approved refunds are processed back to the original payment method (bKash, Nagad, Bank Card) within 3 to 5 business days.

Refund & Return Policy

We take pride in our world-class lubricants. If your order does not meet expectations or arrives with packaging damage, our hassle-free return policy ensures full protection.

1. 7-Day Money-Back Guarantee

Unopened containers with intact factory foil seals can be returned within 7 calendar days of receipt for a 100% refund or product replacement.

2. Damaged or Leaking Shipments

In the unlikely event of transit leakage or container damage, notify our helpline immediately (16775) with photo evidence. We will arrange an immediate doorstep replacement at no additional cost.

3. Refund Disbursement Timeframe

Approved refunds are processed back to the original payment method (bKash, Nagad, Bank Card) within 3 to 5 business days.